Refund Policy
Effective date: 2026-08-04
When and how a customer may request a refund.
Request period
For a first purchase, contact [email protected] within 7 calendar days after purchase and include the Stripe receipt or transaction reference.
Eligible cases
A refund may be approved when paid access could not be delivered due to a verified technical problem or substantial service malfunction. Duplicate and mistaken payments are refunded after verification.
Not a refund basis
Market performance, dissatisfaction with a market outcome, or trading losses are not by themselves grounds for a refund because Stock_BOT is a research tool and does not guarantee results.
Review and processing
We may request information reasonably needed to verify the purchase and technical issue. Approved refunds are returned through the original payment method; bank processing times may vary.
Mandatory rights
Nothing in this policy limits non-waivable rights available under applicable consumer law.
Contact: [email protected]